Grant permssions to another user

In the home page "Customer Login" section enter as the main user and once inside the Control Panel go to the "Domains" Menu and in the "My Domains” section click the "Grant permissions to other users" option and carry out the steps listed below:

  • Select your domains.
  • In this step you should select one or more domain names you wish to modify and click on “Add User”.

  • Enable Management Operations.
  • If in the Security Level of your user account you have set "Enable Authorization Code" it will be necessary for to make any changes that Akky send you an authorization code to the email account you have associated with your User, so you should click on the "Send to my email” button; once you get the code you should copy/paste it in the text box named “Code".

    If you have domains with the additional Advanced Security service, you will need to authenticate your identity: on the screen we will display the documents you need to send us for the modifications requested to be enabled for those specific domain names.

    Once authenticated, we will email the authorization to you so you can make all the modifications you want.

  • Designate permissions to User.
  • On the following screen you can enter the user account; if you do not know it, you can do a search and then you can advise us the permissions you wish to be designated as either Technical or Payment, if the information is correct, click on the “Accept” button.

    After designating, you will have to wait for the user you associated to the domain name to authorize or reject that request