Modify User Permissions

In the home page “Customer Login” section log in as the Primary User; once inside the Control Panel go to the "Domains" Menu and in the "My Domains” section click the "Grant permissions to other users" option and perform the steps listed below:

  • Select your Domains.
  • In this step select one or several domain names you wish to modify and click on “Modify Permissions”.

  • Enable Management Operations.
  • If in the Security Level of your user account you have set "Enable Authorization Code" it will be necessary for to make any changes that Akky send you an authorization code to the email account you have associated with your User, so you should click on the "Send to my email” button; once you get the code you should copy/paste it in the text box named “Code".

    If you have domains with the additional Advanced Security service, you will need to authenticate your identity: on the screen we will display the documents you need to send us for the modifications requested for those specific domain names to be enabled.

    Once authenticated, we will email the authorization to you so you can make all the modifications you want.

  • Designate permissions to User.
  • On the following screen you can click on the checkbox to advise us of the permissions you want to be removed from the user as either Technical or Payment; if the information is correct, click on the "Accept” button. If you do not want the person to have any permission, click on “Delete."

    When modifying permissions we will send the notification by email to the users.